Technical Program Manager - AI

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, Australian Pharmaceutical Industries, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica. 

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you’ll do:

We have a fantastic 12-month fixed-term opportunity for a Technical Program Manager - AI to join our Enterprise Data, Analytics & AI team. In this newly created role, you will lead the delivery of high-impact AI initiatives, helping turn innovative ideas into production-ready solutions that deliver measurable business value.

Working across a diverse group of business and technology stakeholders, you'll drive the AI squad's delivery cadence, prioritisation, governance and execution while ensuring AI solutions are delivered on time, within budget and aligned to business objectives. You'll play a key role in shaping Wesfarmers Health's AI journey by bringing together cross-functional teams, managing complex programs, and driving the successful delivery of AI, machine learning and automation initiatives.

Key responsibilities include:

• Lead the delivery of AI initiatives from discovery and proof of concept through to production
• Own the AI delivery roadmap, prioritisation process and quarterly planning cadence
• Partner with business sponsors and technology teams to define scope, success measures, timelines and benefits
• Manage stakeholder engagement across business and technology functions, including executive reporting
• Drive AI governance, risk management, value realisation and delivery best practices across the AI portfolio

What you’ll bring:

• 7-10 years Information Technology experience, including a minimum of 5 years managing technical programs or delivery squads, ideally spanning data, analytics, machine learning or AI products taken through to production
• Working fluency across the AI landscape, including generative AI, machine learning, agents and automation
• Superior knowledge of Lean/Agile delivery methodologies, with a track record of running short, time-boxed experiment-to-production cycles
• Familiarity with modern data and AI platforms and governance concepts
• Strong communication skills, with the ability to prepare and tailor materials for diverse audiences ranging from Executive Leadership Teams to technical stakeholders
• Ability to gather relevant information, liaise with key stakeholders, analyse issues from different perspectives, and propose workable solutions that meet end-user needs
• Professional certifications in Project Management fields such as PMP, Certified Scrum Master, SAFe, Professional Scrum Master or PRINCE2 Practitioner will be highly regarded
• Relevant Bachelor Degree in a related technology area such as Information Systems, Computer Science, Data Science or Engineering

Why us?  

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, Clear Skincare Clinics and Instant Scripts
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym 
• Dedicated end of trip facilities (cycle racks, showers, lockers)

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. 

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.