Communications and Digital Engagement Manager

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica. 

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you’ll do:

We’re looking for an experienced and forward‑thinking Communications and Digital Engagement Manager to lead our internal communication strategy across the Wesfarmers Health portfolio.

Reporting to the Senior Manager Store Support, you’ll guide a team of specialists to deliver cohesive, impactful and brand‑aligned communication across Priceline, atomica, Priceline Pharmacy and InstantScripts Pharmacy. You’ll elevate our digital communication ecosystem—uplifting channels, platforms and tools to strengthen clarity, connection and engagement across our multibrand workforce.

In this role, you’ll partner closely with business units, Corporate Communications, PR & Events, IT and the wider Corporate Affairs & Sustainability team to deliver communication that connects our people to strategy, supports transformation and drives a strong sense of belonging across the organisation.

If you’re energised by delivering communication that inspires, and you love shaping digital engagement experiences that truly cut through, this is your chance to make your mark in a dynamic, growing environment.

What you’ll bring:

• Demonstrated experience in internal communications, digital engagement, corporate communications or similar roles within complex, multi‑brand or multi‑site organisations
• Proven experience leading communication strategy, channels and execution, including exposure to WorkJam or similar frontline communication platforms
• Strong understanding of digital communication ecosystems, including intranets, digital signage, video, content automation and engagement analytics
• Experience identifying and applying AI‑driven tools to improve communication efficiency, personalisation, translation, targeting and measurement
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and tailor messaging to different audiences
• Strong project management and organisational skills, with the ability to manage competing priorities
• Ensure all communication activities meet compliance, brand and quality standards.
• Maintain documentation, governance frameworks and approval processes for communication outputs
• Tertiary qualification in Communications, Public Relations, Digital Media, Marketing, Business, or a related discipline (Bachelor level required; postgraduate qualifications desirable)
• Professional certifications in digital communications, AI‑enabled communications, content strategy or project management (e.g., ADMA, IAP2, Change Management, Agile) are advantageous

Why us?  

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica and Clear Skincare Clinics
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym 
• Dedicated end of trip facilities (cycle racks, showers, lockers)

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. 

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.