Workforce Planning Manager

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica. 

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you’ll do:

We’re looking for an experienced and forward‑thinking Workforce Planning Manager to lead end‑to‑end workforce forecasting, modelling and optimisation for our Corporate Store network. Reporting to the Senior Manager, Store Support, you will build and maintain the workforce planning infrastructure that ensures our stores are set up for success—operationally, financially, and strategically.

You’ll play a critical role in aligning workforce needs with trade plans, sales forecasts, seasonal peaks, new store formats, and growth initiatives. A key focus will be driving digital uplift, improving labour efficiency, and strengthening the scalability of our operating model.

You’ll partner closely with Finance, People & Capability, Store Development and Corporate Store leadership to deliver proactive insights, scenario modelling and long‑term workforce planning that supports sustainable store performance.

If you’re energised by data‑driven decision‑making, passionate about operational excellence, and love solving complex resourcing challenges in a dynamic retail environment, this is an opportunity to make a meaningful impact across a growing national network.

What you’ll bring:

• Substantial experience in workforce planning (10+ years), preferably in a retail environment.
• Demonstrated expertise in workforce forecasting, labour modelling, and operational planning.
• Strong financial modelling capability.
• Knowledge of the General Retail Award or similar modern awards.
• Experience with workforce systems (e.g., Kronos/UKG) highly desirable.
• Advanced MS Excel and analytics capability.
• Strong strategic and operational planning skills.
• Experience developing labour models for large retail or multi-site environments.
• Proven ability to drive productivity improvements and operational efficiencies.
• Strong communication and stakeholder engagement skills, including senior leaders.
• Ability to lead through influence, manage competing priorities, and deliver outcomes in complex environments.
• Degree in Business, Commerce, Data/Analytics, or a related discipline (preferred).

Why us?  

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica and Clear Skincare Clinics.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation.  
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym 
• Dedicated end of trip facilities (cycle racks, showers, lockers). 

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. 

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement