People Systems Manager (SAP SuccessFactors)

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts, SILK Laser Clinics, SISU Health & atomica.  

About us:

Since our humble beginnings in 1910, we’ve grown from a small co-operative of three pharmacies to a national organisation and one of Australia’s leading health, beauty, and wellness companies.

Wesfarmers Health includes over 70 company-owned Priceline stores including atomica, 400+ Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. During this year, they also became majority stakeholder of digital health company, SISU Health. The division employs more than 3600 team members.

What you’ll do:

**Role can be based in either Melbourne or Sydney

We have an exciting 12-month opportunity for a People Systems Manager to join our People Operations & Advisory team. This is a unique role, where the successful candidate be both the product owner and technical lead of our People Systems. They will work in conjunction with the People team and IT, providing technical system administration and functional guidance in managing and maintaining the SuccessFactors solution, ensuring the functionality meets business needs & best practice.

Other key responsibilities include but are not limited to:

• Lead configuration changes, system updates, and implementation activities, maintaining detailed records, test evidence, and incident logs for SAP SuccessFactors full suite, and WalkMe
• Manage end-to-end delivery of small to medium-sized projects and contribute to larger initiatives by translating business requirements into effective system solutions.
• Collaborate with vendors to manage incidents and enhancements, ensuring timely resolution and adherence to agreed SLAs.
• Develop and maintain the People Systems roadmap, including bi-annual releases, planned enhancements, and cyclical business activities.
• Deliver a high level of customer service by resolving queries efficiently, driving service excellence, and identifying opportunities for continuous improvement.

What you’ll bring:

• Proven experience as an HRIS Systems Manager or Lead within a large, complex organisation.
• In-depth knowledge of SAP SuccessFactors, including business rules, roles and permissions, and system integrations.
• Strong ability to work cross-functionally, influence stakeholders, and support team capability uplift.
• Skilled in translating complex system issues for non-technical audiences and aligning People team needs with IT solutions.
• Excellent planning, problem-solving, and organisational skills with high attention to detail.
• Tertiary qualifications in business, information systems, or HR required; SuccessFactors certifications desirable.

Why us?  

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation (For Melbourne office only)
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym (For Melbourne office only)

• Dedicated end of trip facilities (cycle racks, showers, lockers) (For Melbourne office only).

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. 

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.