Head of Merchandise Operations

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline and Priceline Pharmacy, as well as our medi-aesthetics brands, Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest beauty retail brand, atomica.

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you’ll do:

We have a newly created opportunity for a Head of Merchandise Operations to join the team. Reporting to the General Manager - Merchandise, this senior leadership role will have the exciting remit of leading the development and execution of the merchandise strategy to optimise performance and growth opportunities across the portfolio. The successful applicant, along with their team will drive operational excellence, process improvements and build cross-functional alignment to support and respond effectively to market dynamics.

Other key responsibilities include, but are not limited to:

• Manage the trade plan to ensure strong customer centric trade plan to drive sales and profit growth
• Manage range reviews and space planning to maximise return on space
• Deliver great availability for stores and customers whilst managing working capital and clearance outcomes
• Work in partnership internally to utilise data and customer insights to optimise merchandise results
• Deliver continuous improvement and a shift in merchandise capability
• Drive the merchandise transformation agenda and roadmap
• Manage cross functional relationships to ensure that the business is aligned to drive excellent execution
• Create a strong and valued business partner mentality between merchandise operations and the category trading teams
• Optimise our ways of working to deliver efficiency and step change the business outcomes

What you’ll bring:

To excel in this role, you would have demonstrated a successful track record in a similar position, with proven capabilities in delivering transformation projects and programs. You are an ambitious and natural leader with extensive experience leading high performing teams and the ability to influence at all levels.

Other attributes and experiences that will make you succeed include:

• 15 years’ experience in sales of which 10 years spent in management roles
• Hands-on experience in both design and implementation with the ability to articulate pain points, solutions and drive workshops
• Ability to work strategically and collaboratively across teams and departments
• Ability to work in a fast-paced environment and manage a number of projects simultaneously to tight deadlines
• Bachelor’s degree or higher qualification in Business or a related field

Why us?  

• Access to employee benefits across Wesfarmers including team member discounts at atomic, Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation.  
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym 
• Dedicated end of trip facilities (cycle racks, showers, lockers). 

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. 

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.