Franchise Contract Specialist

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts, SILK Laser Clinics, SISU Health & atomica.  

About us:

Wesfarmers Health is growing – fast – as we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline and Priceline Pharmacy, as well as our medi-aesthetics brands, Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest beauty retail brand, atomica..

What you’ll do:

Join us as a Franchise Contract Specialist for 12-month Fixed Term Contract! A successful candidate will be overseeing the entire contract lifecycle, maintain records, and be the go-to contact for all contract matters. Collaborate across teams to achieve strategic goals and ensure compliance with policies and regulations.

Other key responsibilities include but are not limited to:

• Oversee all stages of franchise contracts, ensuring compliance and timely execution.
• Serve as the main point of contact for franchisees, legal counsel, and stakeholders, providing updates and handling inquiries.
• Build relationships, manage contract execution, address complaints, and meet franchisee needs to reduce retention risks.
• Maintain accurate records of contracts and transactions, supporting data access and regulatory compliance.
• Enhance operational efficiency, develop aligned policies, and stay updated on industry trends to optimise contract management.

What you’ll bring:

• Extensive contract administration experience with proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication skills, with a keen eye for detail and error identification.
• Ability to manage multiple priorities under pressure, build relationships, and apply financial, accounting, and basic contract law knowledge.
• Diploma in Business, Commercial Management, Contracts Administration, or related field; undergraduate qualification preferred

Why us?  

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation.  
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym 
• Dedicated end of trip facilities (cycle racks, showers, lockers). 

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. 

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.