Business Analyst

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline and Priceline Pharmacy, as well as our medi-aesthetics brands, Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest beauty retail brand, atomica.

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you’ll do:

We are looking for a proactive and detail-oriented Business Analyst to join our technology team. You will collaborate closely with the Business Analysis Manager to evaluate and document business processes, system requirements, and data insights, driving effective solutions that support organisational goals.

Key functions of this role include:

• Performing business analysis tasks such as requirements elicitation, documentation, analysis, and design
• Using analytical and technical skills to communicate clearly, lead workshops, and ensure alignment on projects from start to finish.
• Contributing to the establishment and continuous improvement of business analysis processes, techniques, and templates.

What you’ll bring:

• Proven experience in Business Analyst, Systems Analyst, or Project Manager roles.
• Relevant experience working with outsourced development partners (including offshore resources) is required.
• Ability to communicate effectively with resources from various IT disciplines (e.g., developers, network, infrastructure).
• Experience in the delivery of software solutions and products from concept to delivery and operation.
• Experience working across a number of different domains and a variety of different initiatives.
• Experience facilitating workshops, delivering training, and transitioning to support teams.
• Ability to identify risks and issues, develop appropriate mitigation strategies, and escalate accordingly.
• Familiarity with collaboration tools including JIRA and Confluence.
• Relevant experience working in Agile projects, highly desirable.
• PRINCE2 or similar project management methodology training is highly desirable.
• Bachelor’s Degree preferred, but not essential.

Why us?  

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation.  
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym 
• Dedicated end of trip facilities (cycle racks, showers, lockers). 

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. 

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.